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Terms of Service

Last updated: 21 June 2026

Fieldwerk is a product of Fieldwerk Limited, a company registered in New Zealand (“we”, “us”, “our”). These terms govern your access to and use of fieldwerk.aiand related services (“the Service”).

1. Acceptance

By creating, editing, viewing, or commenting on a memo — whether signed in or not — you agree to these terms. If you don’t agree, don’t use the Service.

2. What the Service does

Fieldwerk is a lightweight cloud notepad. You can create a memo without an account; the memo is accessible via an unguessable URL. Memos expire after a period of inactivity unless you sign in and claim them. Each memo has a single shareable link whose access you control (view, comment, or edit), and you can also share with specific people or, once signed in, manage claimed memos, collections, and workspaces from a dashboard. Agents and other applications may interact with your memos on your behalf via our MCP server when you authorise them.

3. Your account

Creating an account is optional but required to claim memos, manage connected applications, or use features that persist across sessions. Accounts use email-based one-time passcodes; you are responsible for keeping access to the email address you signed up with. One person, one account — no sharing, no bots mimicking humans.

4. Acceptable use

You agree not to use the Service to:

  • Upload or share content that’s illegal, infringing, harassing, or intended to deceive.
  • Attempt to access memos, accounts, or infrastructure you don’t own or haven’t been granted access to.
  • Interfere with or probe the Service in ways that disrupt other users (denial of service, credential stuffing, abuse of rate limits).
  • Resell, white-label, or present the Service as your own without written permission.
  • Train machine-learning models on content you do not own or have rights to.

We may suspend or terminate access without notice if we detect abuse, and we may preserve or disclose content as required by law or to protect the safety of users.

5. Your content

You retain ownership of the content you write into memos. You grant us a limited licence to store, transmit, and display that content solely to operate the Service (including replication for backup and realtime collaboration). We do not sell your content and do not use it to train models.

You are responsible for what you share. Anyone you give edit access, whether through an edit-level link or a direct grant, has full access to that memo until you change its sharing.

6. Shared links

Each memo has a single, unguessable link. You choose what that link grants (no access, view, comment, or edit) and can add an optional password. Anyone with the link gets whatever access it currently grants, so treat an edit-level link like a key. Changes to a memo’s link access or password take effect immediately. We can’t recover a memo for you if its link is lost unless the memo was claimed by a signed-in account.

7. Ephemeral defaults

Unclaimed memos are deleted automatically after a period of inactivity (currently 30 days). Claimed memos are retained indefinitely subject to these terms. We may additionally delete empty or spam-pattern memos sooner.

8. Billing

Most of Fieldwerk is free to use. Paid features, where they exist, are billed via our payment processor. Fees are non-refundable except where required by law or where we specifically agree.

9. Third-party services and MCP connections

When you connect an external application (for example, an LLM client via MCP), you authorise it to act on memos within the scope you approve. You can revoke connected applications at any time from the dashboard. We’re not responsible for what those applications do with the data they’re given access to — review their terms and permissions carefully.

10. No warranties

The Service is provided “as is”. We don’t guarantee uninterrupted availability, fitness for a particular purpose, or that memos will never be lost. Back up anything you can’t afford to lose.

11. Limitation of liability

To the maximum extent permitted by law, Fieldwerk Limited and its directors will not be liable for indirect, incidental, consequential, or punitive damages arising from use of the Service. Our total aggregate liability to you in any twelve-month period will not exceed the greater of fees you paid us in that period or NZ$100.

12. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these terms, and we may delete unclaimed memos per the retention schedule above.

13. Changes to these terms

We may update these terms from time to time. Material changes will be announced in-app or by email to registered users before they take effect. Continued use after an update constitutes acceptance.

14. Governing law

These terms are governed by the laws of New Zealand. Disputes that can’t be resolved through good-faith discussion will be submitted to the exclusive jurisdiction of the courts of New Zealand.

15. Contact

Questions, notices, or feedback: team@fieldwerk.ai.